Virtual Reference for information professionals.
Multi-channel
Virtual Reference
Collaborate with your team to answer questions from patrons.
- Activity Stream
- All of your reference questions in one place with a unified inbox.
- Reporting
- Quickly view current and past virtual reference activity. Actionable reference metrics at your fingertips.
- Internal Chat
- Communicate with you team seamlessly with our built-in chat.
- Workflow
- Create and manage workflow tasks.
- Database List Integration
- Patrons can report database issues to be addressed by librarians.
- API
- Import questions from anywhere.